Billing Terms and Conditions
Welcome to nuvvz.shop. This Billing Terms and Conditions agreement outlines the payment terms and conditions for purchasing our minimalist ceramic pet bowls. By placing an order, you agree to the terms described below.
1. Secure Payment Processing
We ensure that your shopping experience is safe and secure. All transactions are processed through secure gateways. We use SSL (Secure Sockets Layer) technology to encrypt your personal and credit card information during transmission.
2. Accepted Methods of Payment
We currently accept the following credit and debit cards:
- Shop Pay
- Google Pay
- Apple Pay / Google Pay
Your card will be charged at the time the order is placed.
3. Currency and Pricing
- Base Currency: All prices listed on nuvvz.shop are in United States Dollars (USD).
- International Conversion: For our customers in New Zealand, your bank or credit card issuer will automatically convert the total amount from USD to NZD based on their current exchange rate. Please note that your bank may charge a small international transaction fee.
- Taxes: Any applicable sales tax will be calculated and displayed during the checkout process based on your shipping destination.
4. Billing Information Accuracy
To ensure timely processing, you agree to provide current, complete, and accurate purchase and account information for all purchases. If your billing address does not match the information on file with your credit card issuer, the transaction may be declined to prevent fraud.
5. Order Confirmation
After completing your purchase, you will receive an automated order confirmation email. This email serves as your receipt and confirms that your payment has been successfully authorized.
6. Cancellation and Refunds
- Cancellations: If you wish to cancel an order, please contact us at support@nuvvz.shop within 6 hours of purchase. Once an order has been processed or shipped, it cannot be canceled.
- Refunds: All approved refunds will be credited back to the original payment method used during checkout. Please allow 7-10 business days for the refund to appear on your statement.
7. Fraud Prevention
We reserve the right to flag and cancel any order that appears fraudulent or unauthorized. In such cases, we may contact you to verify your identity before proceeding with the shipment.
Contact Information
If you have any questions regarding our billing terms, please reach out to us:
- Store Name: nuvvz.shop
- Support Email: support@nuvvz.shop
- Phone: +1 209-659-9807
- Business Address: 800 E PRINCESS ANNE RD APT 68, NORFOLK, VA 23504-2742, USA